- CUSTOMER QUALIFICATION
To purchase products from Infinitywholesalegroup.com you must be 21 years old or older and you must hold a valid retail business license. Infinitywholesalegroup.com reserves the right to request additional documentation in support of business status. Infinitywholesalegroup.com reserves the right to cancel any orders that are found to be placed by non-qualified accounts.
WARNING: Products sold on this site may contain nicotine, a poisonous and addictive substance. Products sold on this site are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you use a product purchased from us and experience any side effects or possible side effects, stop using the product immediately and consult a physician.
Products sold on this site:
(a) may be poisonous if orally ingested, (b) are not smoking cessation products and have not been tested nor guaranteed as such, (c) have not been evaluated by the Food and Drug Administration, (d) are not intended to treat, prevent or cure any disease or condition, and (e) should be kept out of reach of children and pets.
If you think someone has been exposed to an e-cigarette or liquid nicotine, call the American Association of Poison Control Centers at 1-800-222-1222 immediately.
- Infinitywholesalegroup.com will make the best effort to ship items in a timely manner.
- Infinitywholesalegroup.com cannot guarantee any shipping time-frames, and external forces can cause delays in shipping.
- Processing time for orders can take up to 24-48 hours (1-2 Business Days)
- Once a package has shipped, Infinitywholesalegroup.com will take NO responsibility in the carriers shipping time-frame.
- Infinitywholesalegroup.com will take NO responsibility for items lost in transit, sent to the wrong address, nor international fees charged by your country or any involved third parties.
3. INCORRECT / DAMAGED / MISSING PRODUCTS
- Incorrect, damaged, or missing products must be claimed within seven days of the delivery date as indicated by your tracking information.
- Glass products (Including but not limited to Pipes, Spoons, Water Pipes, and Chillums) must have damage claims made within 48 Hours of delivery confirmation.
- All Missing/Damaged items MUST be reported within 24-48 hours of receiving item(s).
4. WARRANTY AND RETURNS
- All boxes received with damaged items, MUST BE KEPT for UPS Inspection/Replacement
- Any damages not reported in the allotted time will NOT be eligible for replacement.
- Any boxes received with damages, inside or outside the box, not kept for UPS inspection will NOT be eligible for replacement.
- All Returns are subject to a 15% restocking fee.
- NO Refund/Returns on E-Liquids , coils, and disposable devices.
- Devices: 30 days from Date of Invoice-UNUSED-In Original Box-ALL Parts Included.
- As of Dec. 01, 2018: All Returned Checks will be subject to a $75 fee.
- If the product is incorrect or damaged, please send a photo of the product to firstname.lastname@example.org with your order number in the subject line and a brief description of the problem in the body of the email.
- Defective items may be returned within thirty days of the delivery date as indicated by your tracking information. If the item has been used it can not be returned, and would have to be submitted under warranty of manufacturer (see product packaging for details) This includes and is not limited to all Juul and Puff Co Peak branded devices and accessories.
- Items damaged by miss-use or improper care are not covered by our warranty policy.
- For sanitary reasons, as well as the general safety of our staff, we DO NOT accept returns of: atomizers, clearomizers, cartomizers, bottled liquid, drip tips, batteries, wick, or wire.
- All sales on E-Liquid are final without exception. E-Liquid cannot be returned or exchanged for another flavor.
- Return shipping is the responsibility of the customer, unless the incorrect product is sent by error of Infinitywholesalegroup.com.
- Upon receipt of a return, our Returns Department will inspect and test every product. If found defective, we will issue a store credit or replacement depending on the requested resolution of the customer. If a replacement device is not available, Infinitywholesalegroup.com reserves the right to issue a credit.
- Returns must include everything that came with the product. This includes starter kits and bundled products. We must also have the original packaging returned to us.
- All returns are subject to case by case exceptions. Please contact us if you are having a problem with a product purchased from Infinitywholesalegroup.com and we will do our best to assist you.
5. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OUR SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS DISCLAIMER APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR ANY FORM OF MALICIOUS CODE, COMMUNICATION LINE FAILURE, THEFT, OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS. YOU SPECIFICALLY ACKNOWLEDGE THAT WE ARE NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
7. CHANGES TO TERMS & CONDITIONS
WARNING: Please have a great understanding and technical knowledge on how to use this product in order to properly use it. There is always an inherent risk when using any rechargeable batteries at anytime and under any circumstances. Infinity Wholesale Group parent and subsidiary companies are not held responsible for any damage for any modification of the batteries, chargers, devices and other products that we carry in any form or shape, this is including pack making.
Infinity Wholesale Group and Infinity Wholesale Group’s parent and subsidiary companies will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the improper use of a Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable battery and/or batteries as well as chargers. Please have a greater understanding of the batteries and/or chargers you are using and how to care for them properly.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, InfinityWholesaleGroup.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. InfinityWholesaleGroup.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. InfinityWholesaleGroup.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
8. Limitation of Liability
InfinityWholesaleGroup.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if InfinityWholesaleGroup.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
9. Typographical Errors
In the event that a InfinityWholesaleGroup.com product is mistakenly listed at an incorrect price, InfinityWholesaleGroup.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. InfinityWholesaleGroup.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, InfinityWholesaleGroup.com shall issue a credit to your credit card account in the amount of the incorrect price.
10. Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by InfinityWholesaleGroup.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
InfinityWholesaleGroup.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Infinitywholesalegroup.com
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of InfinityWholesaleGroup.com products) shall be in the state or federal courts located in Broward County, Florida Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of InfinityWholesaleGroup.com products) must be commenced within one (1) year after the claim or cause of action arises. Infinitywholesalegroup.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. InfinityWholesaleGroup.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
13. Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a InfinityWholesaleGroup.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
14. Participation Disclaimer
InfinityWholesaleGroup.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, infinitywholesalegroup.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, InfinityWholesaleGroup.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to InfinityWholesaleGroup.com. in its sole discretion.
You agree to indemnify, defend, and hold harmless infinitywholesalegroup.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Infinity Wholesale Group
5021 S State Rd 7 Bay#211
Davie, FL 33314
954-674-8719 (9AM to 5:30PM Mon-Fri)